• Salesforce Developer, Administrator and platform I and II certified
• Salesforce Certified Sales Cloud and Service Cloud Consultant
• Gathering, Understanding and reviewing requirements around client's specific business processes.
• Completing design analysis for Client using the Sales effectiveness study to do a feasibility assessment for the Sales and marketing transformation.
• Created the functional, solution and technical design document for Client's established process.
• Designed & Developed integration approach using SOAP/REST API (Web-services/Callouts).
• Good knowledge of Docebo, Docusign and Conga integration
• A good hands on lightning design system, created applications in lightning using Jquery, slds, bootstrap, highcharts and other UI libraries.
• Lightning community and lightning app builder, used lightning out as well as app for Salesforce1.
• Analyze the defects raised during System Testing, User Acceptance testing in Application Lifecycle Management tool and fix them across all environments.
• Developed Simplified configuration trackers for Onshore & Offshore team to track application changes on daily basis.
• Maintain & Create release notes, Defect trend analysis Documents on daily basis
• Considering the Agile Methodology practice in the CRM project & Handling Change and enhancement requests.